Buying an eFoil is exciting. But the real experience begins after the box arrives.
How do you assemble everything correctly? What should you know before your first session? How do you take care of your SiFly? And where do you find the right information without spending your time searching through different resources?
We wanted the answer to be simple.
That is why we created SiFly Onboarding - a dedicated four-email series with clear, easy-to-follow video guides designed to take new SiFly owners from setup to their first rides and beyond.
No searching. No guesswork. Just clear video guidance, delivered to your inbox.
SiFly Onboarding helps new owners understand the most important stages of getting started, including assembly, safety, first rides, and ongoing product care.
Everything You Need to Start. In Four Simple Emails.
Learning how to use a new eFoil should not feel complicated.
SiFly Onboarding breaks the essential information into four clearly structured emails, so riders can focus on one step at a time instead of trying to learn everything at once.
Each email includes practical video guidance that shows customers what to do and allows them to follow the process at their own pace.
The goal is simple:
Know your SiFly. Enjoy every ride.
From assembling the eFoil correctly to preparing for the water and understanding how to care for the equipment afterward, the onboarding journey gives riders a clear path forward.
Instead of spending time searching for answers or working through large amounts of information, customers can watch the relevant guide, follow the steps, and move on to the next stage.
Video Guidance Makes Getting Started Easier
For many new riders, seeing something done is far easier than trying to understand it from text alone.
That is why video sits at the center of SiFly Onboarding.
The guides provide practical, easy-to-follow instructions for assembling, riding, and caring for a SiFly eFoil. Riders can see exactly what to do, repeat a section whenever necessary, and progress at their own pace.
This makes the onboarding especially useful for people discovering electric hydrofoil boards for the first time.
A new rider does not need to become an eFoil expert before getting started. They simply need the right information at the right moment.
And that is exactly what the four-email structure is designed to provide.
A Better First Experience for Every SiFly Owner
A confident first experience can make a major difference to the customer journey.
SiFly Onboarding helps new owners:
- Set up their eFoil correctly from the beginning.
- Follow clear video instructions instead of searching for answers.
- Prepare confidently for their first session.
- Understand essential safety and product-care steps.
- Get on the water faster and start enjoying their SiFly from day one.
For beginners, this removes unnecessary friction from the learning process.
For more experienced riders, it creates a fast and convenient way to become familiar with the SiFly system and its recommended setup and care procedures.
The result is a smoother path from opening the box to experiencing the freedom of flight.
That approach is closely aligned with SiFly's goal of making eFoiling accessible, user-friendly, and exciting for riders across different experience levels.
Built for Customers - and for SiFly Dealers
SiFly Onboarding is not only a tool for riders.
It is also designed to make life easier for our dealer network.
Selling an eFoil is only the beginning of the relationship with a customer. After the purchase, new owners naturally have questions about assembly, preparation, riding, safety, and care.
Instead of explaining the same information again and again, dealers can connect customers with one consistent SiFly onboarding experience.
You make the sale. We help them start flying.
After every sale, dealers can sign their customers up for SiFly Onboarding and give them access to the same clear, professional guidance.
This helps dealers save time while strengthening the after-sales experience. Customers know where to find the information they need, while dealers can feel confident that new owners are receiving structured guidance directly from SiFly.
Less Searching. More Riding.
The internet contains plenty of information about eFoil boards.
That does not mean every new SiFly owner should have to search for it.
When someone has just received their eFoil, they want to know one thing:
What do I need to do next?
SiFly Onboarding answers that question step by step.
Four emails.
Clear video guides.
Practical instructions.
No unnecessary complexity.
It is information designed around the way customers actually want to learn: visually, simply, and when they need it.
That means less time looking for instructions and more time preparing for what matters most - getting on the water.
Start Right. Ride With Confidence.
At SiFly, we believe eFoiling should feel exciting from the very beginning.
Our products are designed to make the freedom and performance of hydrofoiling more accessible. The experience around the product should do the same. SiFly's brand is built around clear, straightforward communication and a customer experience that is confident, helpful, and easy to understand.
SiFly Onboarding brings that philosophy into the first days of ownership.
Whether you have just bought your first SiFly eFoil or you are a dealer preparing your next customer for their new board, the process is now easier.
Set up. Learn. Ride.
Join the SiFly Onboarding Email Flow and get practical video guidance for assembling, riding, and caring for your SiFly - clearly structured into four simple emails.
No searching. No guesswork. Just what you need to get ready to ride.
Join SiFly Onboarding
New SiFly owner? Sign up and let us guide you through the essentials.
SiFly dealer? Add every new customer after the sale and give them the best possible start.
Know your SiFly. Enjoy every ride.
